Accessibility report

The City of Stockholm is responsible for the website Our goal is that as many as possible will be able to use it.

On this page we give information about

  • how the website lives up to the law of accessibility to digital public service
  • any known problems concerning accessibility
  • how you can report any problems or flaws so that we can correct or adjust them.

What to do if you cannot use parts of the website

If you need access to information for the website in any other format than what is provided you can contact us for assistance.

The normal response time is two working days.

Reporting faults or lack of website accessibility

We are constantly improving the website. Below we will list accessibility issues and shortcomings that we are working to improve. Please let us know if you find more issues, or if you think we do not meet the requirements of the law. It makes it easier for us to apply corrections and adapt accessibility going forward.


The agency for digital government (Digg) has the supervisory responsibility to make sure the law of accessibility of digital public service is upheld. If you are not satisfied with the way we handle your complaints, you can contact the supervisory agency to make your complaints heard.

The accessibility of the website

The website is partially compatible with level AA in the standard Web Content Accessibility Guidelines version 2.2. The information and content which is not available is listed below.

Lack of compliance with legal requirements

Use without vision or use with impaired vision

  • The link colour in the "Choose which cookies we use" link in the cookie acceptance box does not have sufficient contrast value.

Use without a mouse

  • The website has several maps. The maps do not work completely for those who navigate without a mouse.

This is how we tested the website

An independent review of the website has been carried out by an external specialist in accessibility adaptation. The review was made on the 5th of december 2018.

We are continuously making self-assessments with the support from our web provider.

The latest assessment was made June 28 2028.