Accessibility at the City Museum

Svenska

Most areas of the City Museum are accessible. We want you to be able to take part in as much as possible in a way that works for you.

We bring Stockholm's history to life through historic environments, backlit texts and tactile objects. Sound, light, animations and interactive features help everyone discover and learn in the way that suits them best.

Because the building is listed, some accessibility improvements are not possible. Please ask a member of staff if you need help.

Accessibility on the premises

  • Staffed reception
  • Entrance and entrance hall for wheelchair users
  • Hearing aids
  • Contrast highlighting
  • Guide dog and assistance dog welcome
  • Elevator available
  • Toilet with room for electric wheelchair
  • Clear signage
About the accessibility icons

Taxi and accessible transport

The nearest address for taxis and travel services is Peter Myndes backe 6. Below at Ryssgården there is a lift to the museum’s entrance floor.

Accessibility inside the museum

The museum has three floors and it is easy to get around with a wheelchair or walking aid. The only exception is the Pihlqvist family’s home at the top of the museum. It can only be reached by a steep staircase. Otherwise, there are always ramps as an alternative to stairs.

Picnic room Mellanrummet

If you need to use the elevator to Mellanrummet, please contact us at the information desk and we will be happy to assist you!

Temporary exhibitions floor 0

The gallery has a separate entrance with a platform lift for wheelchairs. Maximum weight 225 kilograms. If you have a heavier or powered wheelchair, you can borrow a standard wheelchair instead.

Hearing aid equipment

  • The auditorium on floor 2 is equipped with a modern Bluetooth audio system. You can stream the sound directly to compatible hearing aids or smartphones. If your hearing aid does not support Bluetooth, please ask our staff to borrow a portable receiver.
  • For guided tours in the museum, you can borrow a portable receiver, which works with either headphones or a neckloop.

Talks and events

Everyone is welcome at our talks and events. Some seats at events can be reserved for visitors with accessibility needs. Please contact us to discuss the available options.

City walks and museum apartments

Each event page includes accessibility information. A city walk may include cobbled streets or stairs without a ramp. Historic buildings with museum apartments may not have a lift.

See all events in the City Museum’s calendar

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